- Terms of Service
Terms of Service
1.The user should carefully read the description of gifts, shipping declaration and destination information before placing the order.
2.We reserve the right to change the price of any gift and Terms & Conditions without prior notice.
3.All Rakhi categories according to country wise before you place any order check which country you want to send then select appropriate country categories
4.During occasions, the orders are processed by the FIFO principle. Thus, if your order is received late (closer to the occasion date), your order might be delivered on the next working day or later. We do not take any responsibility for such late deliveries.
5. Any Defects found in the gifts should be reported by the recipient or the sender within 24 hours of the gift received. In an event of failure to do so, the gifts shall be considered as used and any request to replace the same will be rejected. If the gifts are damaged during shipment they will be replaced only if the recipient sends back the damaged goods. Cost of courier may be repaid in for of complimentary gifts.
6.In case of exchange / return of Gifts, all the cost of courier and other charges would be borne by the recipient of the Gift.
7. We send the same rakhis and thalis as we show in the website. In an event a rakhi is not available, we will ship rakhis or thalis which are most similar to the one ordered and at the same time is of same or higher value.
8.We didn't provide any tracking number for Non-Trackable items and didn't take any responsibility for delivery. If customer didn't get product within 7days or any query customer have to contact us within 7days.
9.If the Recipient is NOT AT HOME to receive the product, Postman/courier man may choose to leave the product at the post box, door step or leave a calling card to contact the courier company and arrange re-delivery or pickup.
10.We provide tracking number for trackable orders, customer responsibility to check order status online at provided third party post/courier company website.